Course Assessment Guide

Training Package
Hospitality
National Course Number and Name
SIT40313 Certificate IV in Hospitality
Tafe Course Number and Name
Version
12167 Certificate IV in Hospitality
1
Campus
Year
Semester
iTAFE
2014
1




Course Description

This course will provide skills necessary for a worker to undertake working from a home office environment.


Assessment Details
Entry Requirements
Not Applicable
Pre-Requisite
Not Applicable
Qualification Pathway

Requirements to receive the qualification
To achieve recognition the candidate must demonstrate competency in the 9 core units and 12 elective units.

All units must contribute to a valid, industry-supported vocational outcome.




What you must do to complete the course

Core units
BSBDIV501A
Manage diversity in the workplace
SITHIND301
Work effectively in hospitality service
SITXCCS401
Enhance the customer service experience
SITXCOM401
Manage conflict
SITXFIN402
Manage finances within a budget
SITXHRM301
Coach others in job skills
SITXHRM402
Lead and manage people
SITXMGT401
Monitor work operations
SITXWHS401
Implement and monitor work health and safety practices
Elective Units

SITXFSA101
Use hygienic practices for food safety
SITXCOM301
Address protocol requirements
BSBITU306A
Design and produce business documents
BSBSUS301A
Implement and monitor environmentally sustainable work practices
SITXFIN401
Interpret financial information
SITXHRM401
Roster staff
SITXINV301
Purchase goods
SITXINV401
Control stock
SITXMPR404
Coordinate marketing activities
SIRXSLS002A
Advise on products and services
SITXWHS301
Identify hazards, assess and control safety risks
SITHIND201
Source and use information on the hospitality industry


Please acknowledge this course assessment guide blog before continuing with your course. If you have any questions about the contents, please contact your educational team or email onlinesupport@itafe.net as soon as possible.